The Upgraded Canine Experience
We know veterinary visits can be stressful for all, so we do everything we can to minimize it!
You can help us deliver the Upgraded Experience by starting the calming process at home. Ideally, unless medically necessary, please skip breakfast. If you have an afternoon appointment, a smaller breakfast is ok. This helps avoid any motion sickness which can be the start of a bad experience.
If your doggie gets really worked up, check and see if a stress reducing medication can be prescribed. At least 15 minutes before leaving home use spray the Adaptil calming pheromone around your home and in the car. Pick one up from our office or order it through our online pharmacy for home delivery.
Once you arrive, we escort your pet directly to an Adaptil pheromone infused dog specific exam room. This provides a clean, quiet, personal cage free space without the anxiety of sitting in a loud lobby.
We attempt to perform as much as possible in the relaxed exam room environment, minimizing moving to multiple unfamiliar areas of our facility. We use low stress techniques & lots of treats.
If we must move, such as to the x-ray room, we return your pet to the comfort of their personal room as soon as possible & avoid the use of a cage.
The check out process is completed in the room & if a brief wait in the lobby is needed, we have separate dog and cat waiting areas.